This storage facility seems to be a well-managed and customer-friendly place. The staff, including Jeff, Kelly, Brandy, and Brian, have been praised for their helpfulness and professionalism. Many customers have mentioned that the facility is clean, secure, and easy to access, which suggests that the management takes pride in maintaining a high level of quality. The prices appear to be competitive, with many customers mentioning that they found Extra Space Storage to be a good value compared to other storage facilities in the area.However, there is one issue that needs to be addressed. One customer mentioned that the facility does not open at 6 am as advertised, which suggests that the hours of operation may be misleading. It would be helpful if the management could clarify the hours of operation and ensure that customers are aware of any discrepancies.Overall, Extra Space Storage in Osprey seems to be a reliable and customer-friendly storage facility, but it's essential to be aware of the potential issue with the hours of operation.