Tampa Bay
Extra Space Storage
27.64
27.64
Overview
Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
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Overall
Innovativeness
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The storage facility at Building 4805, 96th St E Street, Palmetto City, has received numerous reviews, both positive and negative. On one hand, the facility is described as clean, secure, and well-maintained. The staff, particularly Candy, is praised for their exceptional customer service, friendliness, and helpfulness. Many customers have expressed their satisfaction with the facility's climate control, cleanliness, and convenient location.On the other hand, there have been some issues reported, such as rodent infestations and problems with customer service in certain situations. One customer experienced significant damage to their belongings due to a rodent infestation and had difficulty getting the issue resolved. However, it's worth noting that the staff and management at the facility seemed to take steps to address the issue and prevent future problems.Overall, the facility seems to be a solid choice for those looking for a reliable and clean storage solution, but it may be worth exercising caution and carefully reviewing the contract and terms before signing. While the facility has received praise for its innovative features, such as online account access and climate control, some customers have expressed frustration with the facility's pricing and customer service in certain situations.The staff at the facility have been consistently praised for their friendliness and helpfulness, with many customers expressing their gratitude for their assistance and guidance. However, some customers have reported difficulties in getting help or resolving issues, particularly in situations where the facility's customer service policies were unclear or not clearly communicated.In terms of innovativeness, the facility seems to be taking steps to improve its services and features, such as implementing online account access and climate control. However, some customers have expressed frustration with the facility's pricing and customer service policies, which may indicate a need for further innovation and improvement in these areas.Overall, the facility is a good choice for those looking for a clean and secure storage solution, but it's essential to carefully review the contract and terms before signing and to be aware of potential issues and limitations. With proper expectations and attention to detail, customers can have a positive experience at this facility.
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