The Extra Space Storage facility on US-301 Street in Parrish City provides a range of services including self-storage, moving supply store, and automobile storage facility. With a friendly and helpful staff, they offer clean and secure storage units, making it an ideal choice for those in need of a temporary storage solution.
The facility's working hours are convenient, with extended hours on weekdays and weekends, making it easily accessible for customers. The office staff is welcoming and accommodating, with staff members like Karina and Jay going above and beyond to assist customers.
However, one issue that stands out is the rate increase without notice, which can be a concern for customers. As one customer pointed out, they were not informed about the rate increase, which led to a significant increase in their monthly payments.
Overall, Extra Space Storage in Parrish City is a reliable and convenient option for those in need of storage services. While there are some areas for improvement, such as providing clear communication about rate increases, the staff's dedication to customer service and the facility's cleanliness make it a worthwhile choice for many customers.
It's worth noting that the facility's Innovativeness score is relatively high, indicating that they are proactive in improving their services and adapting to customer needs. This is reflected in their friendly and helpful staff, as well as their willingness to go the extra mile to assist customers.