Tampa Bay
Extra Space Storage
34.81
34.81
Overview
Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
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Overall
Quality
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This storage facility has received overwhelmingly positive reviews from customers. Many have praised the facility's cleanliness, security, and well-maintained appearance. The staff, particularly Holly and Theresa, have been commended for their exceptional customer service, friendliness, and professionalism. They have gone above and beyond to help customers find the right storage unit, answer questions, and resolve any issues.However, one customer did mention an issue with the front gate being stuck open, and another customer mentioned a significant rent increase. Additionally, one customer noted that the facility's customer service was sometimes overbearing, sending multiple texts and emails after a unit was rented.Despite these minor issues, the facility's strengths in quality, pricing, and innovativeness are clear. The staff's commitment to customer satisfaction and the facility's clean and secure environment have earned it a high overall rating.It's worth noting that the facility's pricing is competitive, and many customers have praised its value for the price. However, some customers have mentioned that the rent has increased significantly over time.Overall, this storage facility appears to be a reliable and trustworthy option for customers seeking secure and well-maintained storage units. While there are some minor issues to be addressed, the facility's strengths far outweigh its weaknesses.
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