Tampa Bay
Extra Space Storage
36.64
36.64
Overview
Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
On-site parking
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Quality
Overall
Pricing
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This storage facility is a well-rounded choice for those in need of secure and convenient storage. The staff is consistently praised for their friendly and helpful service, with many reviewers mentioning specific team members who went above and beyond to assist them. The facility itself is described as clean, well-maintained, and easily accessible.While some reviewers did mention issues with price increases or unit condition, these complaints are relatively rare. Many reviewers were satisfied with the facility's pricing, finding it to be reasonable and competitive with other storage options in the area.The facility's innovativeness is not particularly notable, as it seems to follow standard industry practices for storage facilities. However, this may not be a major concern for most customers, who prioritize convenience, security, and affordability.One issue that stood out was the facility's handling of customer issues. A few reviewers mentioned feeling frustrated or dismissed when they had problems with their units or payments. While these incidents are not the norm, they do suggest that the facility could improve its customer service and conflict resolution processes.
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