Tampa Bay
Extra Space Storage
8.98
8.98
Overview
Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
On-site parking
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Innovativeness
Overall
Quality
Pricing
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This facility is well-regarded for its excellent service and convenient location. Staff, particularly Kevin and Kelly, are described as friendly, knowledgeable, and helpful in accommodating customers' needs. The facility itself is clean, secure, and well-maintained, with easy access to units and amenities such as on-site parking. Many customers appreciate the staff's willingness to go above and beyond to ensure a smooth experience, including providing moving supplies and assistance with unit transfers.However, there is one issue that stands out: a customer reported a concerning experience where staff initially ignored their cries for help when they were injured on the premises. This incident highlights the need for better staff training and responsiveness in emergency situations.Overall, this facility appears to offer a high level of quality, pricing, and innovativeness, but there is room for improvement in terms of staff training and customer safety.
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