The storage facility at Pasadena Ave S Street in South Pasadena City appears to be a reliable and secure option for customers. The facility's high rating of 4.8 out of 5 suggests that it has consistently provided excellent service to its customers. The quality of the facility and its services is also high, with a rating of 4.6 out of 5. However, there is some variation in the quality of service provided by individual staff members, as evidenced by the lower rating of 3.1 out of 5 for one customer's experience.One notable aspect of this facility is its pricing, which is highly rated at 5.0 out of 5. This suggests that customers feel that the facility offers good value for the price they pay. The facility's innovativeness is also rated highly, with a score of 4.5 out of 5, suggesting that it is committed to staying up-to-date with the latest technologies and services.One potential issue that has been raised by customers is the high cost of storage, with one customer commenting that their rent was nearly doubled after four months. However, this seems to be an isolated incident, and the facility has generally received high praise for its customer service and overall value.Overall, this facility appears to be a reliable and secure option for customers looking for self-storage services. While there may be some variation in the quality of service provided by individual staff members, the facility's commitment to innovation and customer satisfaction is evident.