Tampa Bay
Extra Space Storage
14.52
14.52
Overview
Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
Onsite services
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Innovativeness
Overall
Pricing
Quality
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The storage facility located at Building 17231, Dona Michelle Dr Drive, Tampa City, has received overwhelmingly positive reviews from customers. The facility provides secure and convenient self-storage services, with a wide range of unit sizes available to suit different needs. The staff, particularly Diana, has been praised for their excellent customer service, being helpful, knowledgeable, and professional.One of the notable aspects of the facility is its cleanliness and well-maintained condition. The units are spotless, and the entire facility is secure and easily accessible. The staff is also praised for their willingness to go above and beyond to assist customers, making the storage experience smooth and hassle-free.While some customers have mentioned that the facility is closed on Thursdays, this is the only notable drawback. However, this does not seem to have affected the overall quality of service provided.Overall, the facility is a great option for those looking for secure and convenient self-storage services. With its excellent staff, clean and well-maintained condition, and fair pricing, it's a great choice for individuals and businesses alike.However, there was one issue mentioned by a customer who felt that the facility randomly increased rents 40% seasonally, which they felt was unfair. The facility responded to this issue and offered to discuss it further with the customer.It's worth noting that the facility has a strong commitment to customer service, with a 24-hour access policy and a variety of amenities available to customers, including carts and other equipment to make the storage experience easier. The facility is also LGBTQ+ friendly and has a wheelchair-accessible entrance and parking lot.Overall, the facility seems to be a great option for those looking for secure and convenient self-storage services. However, it's essential to carefully review the terms and conditions, including any potential rent increases, before making a decision.
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