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Extra Space Storage
3.75
3.75
Overview
Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
LGBTQ+ friendly
On-site parking
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Pricing
Innovativeness
Overall
Quality
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The location seems to be well-liked by its customers, with a 4.8 overall rating. The staff, particularly Jesus Rocha, have received numerous positive reviews for their helpfulness, professionalism, and friendly demeanor. Many customers have mentioned that the facility is clean and well-maintained, which is a significant advantage. However, there is one issue that stands out - the pricing. While some customers have mentioned that the prices are reasonable, others have complained that they are too high and fluctuate frequently. Additionally, one customer expressed frustration with the lack of transparency regarding pricing and the refusal to provide refunds for unused rent. It seems that the facility could improve its pricing policy to better serve its customers. Despite this issue, the location's strengths, including its quality and innovativeness, outweigh its weaknesses, making it a solid choice for those in need of storage services.
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