The location has received overwhelmingly positive reviews from customers, praising the friendly and helpful staff, particularly manager Al, for their exceptional customer service. The facility is described as clean, safe, and convenient, with customers appreciating the easy move-in and move-out process. Many reviewers have mentioned that Al and his team go above and beyond to assist with any questions or issues, making the storage experience pleasant and stress-free.However, one negative review stands out, highlighting a significant security failure at the facility, where a customer's trailer was stolen despite the supposed secure lot and surveillance system. The review emphasizes the importance of security and the need for accountability from ownership.