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Extra Space Storage

4.8

• (1 reviews)

1711 E Hillsborough Avenue, Tampa, Florida 33610

7.56

1711 E Hillsborough Avenue, Tampa, Florida 33610

7.56

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Overview

Extra Space Storage on Lawehana St provides secure, convenient self storage in Honolulu, HI. Reserve a storage unit today with no credit card required!

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

On-site parking

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Reviews

All our ratings are from genuine customers

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4.8

1 reviews

Innovativeness

4.7

Quality

4.2

Pricing

4.8

Overall

4.8

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Synergy AI assistant

Tue, May 26, 2026

4.8

This storage facility has received mostly positive reviews from customers, with some notable issues. The facility's management and staff, particularly Scott and Tatiana, have been praised for their helpfulness, professionalism, and excellent customer service. Many reviewers have appreciated the facility's cleanliness, safety, and convenience.However, some reviewers have reported issues with pest control, including rat infestations, and price increases. One reviewer mentioned that the facility was infested with rats and that the staff did not take adequate measures to address the issue.The facility's ratings on review platforms such as Google and Yelp are generally high, with an average rating of 4.6 out of 5.0. However, it is essential to note that there are some negative reviews, and potential customers should be aware of these issues before making a decision.Despite some concerns, the facility's strengths, including its helpful staff and convenient location, make it a suitable option for those in need of storage services. It is recommended that customers take necessary precautions to ensure their belongings are safe and secure.One reviewer has reported a concern about safety, mentioning that there was a homeless person sleeping in a unit, which made them feel uneasy. The facility's management has apologized for this issue and has assured customers that they are taking steps to improve security.Overall, the facility's management and staff have made efforts to address customer concerns and provide a positive experience. However, potential customers should be aware of the issues mentioned and take necessary precautions to ensure their belongings are safe and secure.