The facility is generally a good place for storage. Most customers have been happy with the service, describing it as helpful and professional. Many have mentioned that Pablo, the manager, has been particularly helpful in resolving issues and providing excellent customer service. However, there is one notable issue that has been mentioned by a few customers, where they experienced confusion or frustration with the pricing and contract process. Despite this, the facility has a clean and safe environment, and many customers appreciate the 24-hour access and convenient location. While it is not a cutting-edge or particularly innovative facility, it seems to meet the basic needs of its customers.