Based on the data provided, it seems that this hotel has some significant issues with cleanliness, maintenance, and guest satisfaction. Many reviewers have mentioned finding roaches, mold, and other signs of neglect in the rooms and common areas. Some reviewers have also reported difficulty with check-in, staff unavailability, and a general lack of amenities. However, a few reviewers have mentioned receiving good service from specific staff members, particularly Znae and Maria.It's worth noting that the hotel's pricing seems to be relatively high, given the poor quality of the facilities and services. This may be a major deterrent for potential customers.As for innovativeness, it's unclear from the data whether this hotel has made any significant efforts to improve or modernize its operations.Overall, it seems that this hotel has some serious issues that need to be addressed in order to improve guest satisfaction and attract more customers.