Tampa Bay
Extended Stay America Select Suites- Tampa - Airport - Memorial Hwy.
Overview
Functional extended-stay hotel offering an outdoor pool & a gym, plus free breakfast & Wi-Fi.
Features
Free Wi-Fi
Air-conditioned
Wi-Fi
Free Wi-Fi
Free parking
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Pricing
Overall
Quality
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This Extended Stay America hotel has a relatively low overall score, with an average rating of 2.5 out of 5. The quality of the hotel is also below average, with a score of 2.3. However, the pricing is relatively high, with a score of 4.0.Upon closer inspection of the reviews, it's clear that there are several issues with this hotel. Many guests have reported finding roaches and cockroaches in their rooms, as well as mold and mildew. Some guests have also reported that the hotel is dirty and run-down, with stained carpets and broken cabinets. Additionally, some guests have reported that the staff is unfriendly and unhelpful.However, some guests have also reported that the hotel is convenient for travelers, with a good location near the airport and a reasonable price. Some guests have also reported that the staff is friendly and helpful, particularly Porsha and Mary, who are mentioned several times in the reviews as being particularly helpful and welcoming.Despite the negative reviews, it's worth noting that the hotel has a relatively high rating for pricing, suggesting that it may be a good option for travelers on a budget. However, based on the overall quality of the hotel and the issues reported by guests, it's clear that there are several areas that need improvement.To address these issues, the hotel could consider investing in a thorough cleaning and maintenance program to eliminate the presence of pests and improve the overall cleanliness of the hotel. They could also consider providing additional training to staff on customer service and conflict resolution to improve the experience of guests. Finally, they could consider implementing a more robust system for handling guest complaints and concerns to ensure that issues are addressed promptly and efficiently.
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Extended stay hotel
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