Tampa Bay
Extended Stay America Select Suites- Orlando - Kissimmee
63.69
63.69
Overview
Informal studios with kitchenettes in a laid-back hotel offering parking & a gym.
Features
Free Wi-Fi
Air-conditioned
Wi-Fi
Free Wi-Fi
Free parking
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Innovativeness
Quality
Overall
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The hotel is located in a convenient area, close to Disney parks and restaurants. The staff is generally friendly and helpful, with some employees, such as David and Cheyenne, standing out for their excellent customer service. However, there have been reports of maintenance issues, such as a broken elevator, and cleanliness problems, like dirty rooms and roaches. The hotel has a pet-friendly policy and offers affordable rates, but some guests have complained about extra charges for amenities like towels and kitchen supplies. Overall, the hotel is decent but has room for improvement. It's worth noting that some guests have reported having a great experience, feeling welcomed and well cared for, while others have had issues with cleanliness, maintenance, and staff behavior. The hotel seems to have a mixed bag of experiences, and it's essential to weigh the pros and cons before making a decision. Some specific issues that have been reported include:* Dirty rooms and roaches* Broken elevator and maintenance issues* Extra charges for amenities like towels and kitchen supplies* Unpleasant odors in the hallways and rooms* Staff behavior, with some employees being rude or unhelpful* Lack of consistency in housekeeping services, with some guests reporting that their rooms were not cleaned or maintained properlyOn the other hand, some guests have praised the hotel's:* Convenient location, close to Disney parks and restaurants* Friendly and helpful staff, particularly David and Cheyenne* Pet-friendly policy* Affordable rates* Clean and well-maintained common areas, like the laundry room
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