Tampa Bay
Extended Stay America Select Suites- Lakeland
37.64
37.64
Overview
Choose Extended Stay America for everything you need for short term, weekly, or long term stays. Our pet friendly hotels have fully equipped kitchens, free Wi-Fi and more!
Features
Free Wi-Fi
Air-conditioned
Wi-Fi
Free Wi-Fi
Free parking
Photos & videos
Submit a review
Overall
Submit a review
This Extended Stay America hotel has a mixed reputation among guests. While some praised the friendly staff, particularly Larry, who went above and beyond to ensure a smooth check-in and made them feel at home, others experienced a range of issues, including dirty rooms, pests, and poor maintenance. Some guests reported finding roaches in their rooms, while others mentioned dirty floors, stained sheets, and a dirty bathroom. One guest even described the hotel as a "total trash" due to the strong smell of marijuana in the parking lot and hallways.Despite these issues, the hotel seems to have made efforts to improve, with some guests praising the cleanliness of their rooms and the helpfulness of the staff. However, the hotel's location and lack of certain amenities, such as a complimentary breakfast or working ice machines, may be drawbacks for some guests.It's worth noting that the hotel's management has apologized for the issues guests have experienced and has taken steps to address them. However, the hotel's overall rating is dragged down by the negative experiences of some guests.In terms of innovativeness, the hotel seems to be making an effort to improve and adapt to guest feedback, with some guests praising the hotel's willingness to listen and make changes. However, the hotel could benefit from more consistent and effective implementation of these changes to improve guest satisfaction.Overall, this hotel is a good option for guests who are looking for a budget-friendly, extended-stay hotel in Lakeland, but may not be the best choice for those who are particularly particular about cleanliness and amenities.
Own this business?
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS