The business has a solid reputation with an overall score of 4.2. The quality of their work is highly praised by clients, with some even calling it "amazing." While the prices may not be the lowest, they are considered very reasonable by many customers. It's clear that the company takes pride in their work and is dedicated to customer satisfaction.Unfortunately, some clients have had issues with the business's owner, Ricardo. One client reported feeling taken advantage of and was left with a bad taste in their mouth after dealing with him. This highlights the importance of verifying any agreements or payments before moving forward with the company. Despite this issue, the majority of clients have had positive experiences with Express Granite, and many have been happy to return for multiple projects. Their professionalism and commitment to customer satisfaction are clear, making them a solid choice for those looking for a countertop contractor.