Tampa Bay
Exel Direct
12.89
12.89
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This location has been serving the community for a while, and its reputation is a mix of positive and negative experiences. The business provides services in automotive, boat, and trucking, and is a part of Exel Direct. The employees seem to be friendly and helpful, but their ability to deliver on their promises is not always reliable. One customer had a great experience with the white glove installer, while another had a very disappointing experience with the staff's responsiveness and professionalism.The issue here seems to be with the company's ability to manage their orders and deliveries. One customer's order was cancelled due to lack of staff, and another customer's order was lost and never delivered. This lack of follow-through can be frustrating for customers who are waiting for their orders.However, it's worth noting that the company seems to be willing to try and make things right, as seen in the response of the manager who offered to look for the lost furniture again. This shows that they are at least trying to address the issues, even if they are not always successful.The location is located in a convenient spot, and the staff seems to be friendly and helpful. However, the overall experience can vary depending on the specific service or delivery. It's always a good idea to call ahead and confirm the details of your order before heading to the location.
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