Excelsior Defense, Inc. is a home security system provider that offers uniformed security officers in several states. The company has a wheelchair-accessible parking lot and entrance, making it easily accessible for visitors. The working hours are from 8 am to 5 pm on weekdays, with no services available on weekends.Unfortunately, the company has had some unprofessional incidents involving employees, which raises concerns about their reliability and trustworthiness.The security services provided by Excelsior Defense, Inc. seem to be responsive and effective, especially for customers in high-crime areas. However, the quality of services may vary depending on the individual officers working.The prices for the services are not explicitly mentioned, but it seems to be a reasonable rate considering the quality of services provided.There is no information available about the innovativeness of the company's services.One major issue is the lack of professionalism and untrustworthy behavior of some employees, which can undermine the reputation of the company.