The business has received generally positive reviews, with a few negative comments. The overall experience has been described as good, but with some variability in quality. The nail technicians are often praised for their friendliness and attention to detail, but there have been some issues with service and quality. The pricing has been generally considered reasonable, but some reviewers have noted that the salon's policies and hours can be inconsistent. The innovativeness of the salon's services and atmosphere has been praised, with many reviewers noting the clean and welcoming environment.The salon has a diverse team of technicians, and while some reviewers have praised specific technicians for their work, others have had issues with quality and professionalism. The salon has made efforts to adapt to the COVID-19 pandemic, with temperature checks and proper sanitation procedures in place.Despite some negative comments, the salon has a high overall rating and is clearly a popular destination for nail care in the area. However, it may be worth speaking with management or specific technicians to ensure that expectations are met.