I recently visited the Excel Telemessaging office located in Building 181, Center Rd Road, Venice City, and overall, it was a decent experience. The quality of service I received was satisfactory, with a clear and efficient communication process. However, I found the prices to be a bit higher than expected, but they were competitive with other similar services. One thing that stood out was the office's accessibility, with a wheelchair-accessible parking lot and entrance, making it easily accessible for people with disabilities. They offer a wide range of services, including 24-hour call answering and virtual receptionists for both small and large businesses. Their working hours are also convenient, with 24/7 availability.The team at Excel Telemessaging seems to be knowledgeable and friendly, and their technology appears to be up-to-date. However, I did notice that there was a bit of a delay in responding to my initial inquiry, which could have been improved.Overall, I would recommend Excel Telemessaging to those looking for a reliable and efficient call answering service, but perhaps consider shopping around for the best prices.The biggest drawback was the delay in responding to my initial inquiry, which could have been improved.