Tampa Bay
Excel Rehab
9.29
9.29
Overview
Door Access Control and Access Control for Boynton Beach, Delray Beach, Jupiter FL, Martin County, Palm Beach, Palm Beach Gardens, Port St Lucie, Stuart, Wellington, and West Palm Beach.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Excel Care Center is a rehabilitation facility located at Building 2811, Campus Hill Dr Drive, Tampa City. The center offers rehabilitation services, medical care, and nursing services. However, based on the available information, the center has received mostly negative reviews from clients.Several clients have expressed concerns about the quality of care provided at the center. Some have reported that patients are not treated with care and respect, and that the staff is often unresponsive to patient needs. One client even reported witnessing a male nurse taking inappropriate pictures of female residents, which is a serious issue.The facility's cleanliness has also been a major concern for several clients. Some have reported seeing patients in soiled conditions, with bedpans half-way off and other issues with personal hygiene. The center's kitchen has also been criticized for serving snacks to residents that live in the facility.On a positive note, some clients have reported receiving good care from certain staff members, such as Kenya, Nadine, Ariel, Jessie, and Jeneis, who were described as compassionate and attentive. However, these positive experiences are outnumbered by the negative reviews.One of the major issues that has been reported is the lack of follow-up care for patients after discharge. Several clients have reported that the center failed to provide adequate discharge plans, leaving patients without the necessary support to recover at home.Overall, while Excel Care Center has some strengths, such as a clean and customer-friendly environment, the center's lack of quality care, poor communication, and inadequate follow-up care have left many clients feeling frustrated and dissatisfied. The facility's handling of patient issues, including those related to hygiene and neglect, is particularly concerning.
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