This medical service location, Excel Pain and Spine, appears to be well-regarded by patients, with a rating of 4.4 from third-party sources. Patients praise the professionalism and courtesy of the staff, as well as the cleanliness of the facilities. Dr. Shah and his team are described as kind, gentle, and understanding, with a willingness to listen to patients' concerns and provide thorough explanations.Patients have reported a range of positive experiences, from quick and painless procedures to feeling a significant reduction in pain. Some patients have noted that the staff is friendly and knowledgeable, while others have praised the facility's cleanliness and organization.However, not all patients have had a positive experience. One patient reported difficulty reaching the office and experiencing communication breakdowns, including being rescheduled multiple times and not being seen by the doctor as expected. Another patient noted that the office appears old and run-down, which may be a concern for some patients.Overall, it seems that Excel Pain and Spine has a reputation for providing high-quality medical care, although some patients may experience communication issues or concerns about the facility's appearance. Patients with chronic pain may find the staff to be knowledgeable and compassionate, and the procedures to be effective in reducing pain. However, it's essential to note that individual experiences may vary, and patients should be aware of the potential for communication breakdowns and facility maintenance issues.