Tampa Bay
Excel Exteriors, Inc.
7.78
7.78
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Free street parking
Onsite services
On-site parking
Online estimates
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The company Excel Exteriors is a well-established and reputable roofing contractor with a strong presence in the community. The company has received numerous positive reviews from satisfied customers, praising their professionalism, responsiveness, punctuality, and high-quality workmanship. Many reviewers have mentioned that the company's sales representatives, such as Kevin and Michael, were courteous, knowledgeable, and responsive to their needs.The company offers a wide range of services, including roof installation, repair, and replacement, as well as gutter installation and maintenance. They also work with insurance companies to help customers navigate the claims process. Excel Exteriors is known for their attention to detail and commitment to customer satisfaction, with many reviewers mentioning that they went above and beyond to ensure that their roofs were completed to a high standard.However, there are some negative reviews that mention issues with the company's sales tactics, including door-to-door solicitation and aggressive marketing. Some reviewers have also mentioned that the company's pricing was not always transparent, and that they were charged additional fees for services that were not clearly outlined in the initial estimate.Overall, Excel Exteriors is a reputable company with a strong reputation in the community. While they may not be perfect, they have a proven track record of delivering high-quality workmanship and excellent customer service. However, potential customers should be aware of the potential pitfalls mentioned above and carefully review the contract and estimate before signing.One issue that stands out from the reviews is the company's handling of warranties and claims. Several reviewers have mentioned that the company's warranty process was difficult to navigate, and that they were not always able to get the issues resolved in a timely manner. Additionally, some reviewers have mentioned that the company's sales representatives were not always transparent about the terms of the warranty and the process for filing a claim.
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