This review is for the Excel Care Center, a physical therapy clinic located in Tampa City. The center provides various services, including physical therapy, medical care, and assisted living. The business has a mixed reputation, with some reviewers praising the staff's kindness, compassion, and commitment to care, while others express dissatisfaction with the facility's conditions, staff behavior, and treatment of patients.The center's overall rating is 3.4 out of 5, indicating a somewhat average experience. The quality of care is rated 2.7, which suggests that some reviewers have concerns about the quality of care provided. The pricing is rated 5.0, indicating that reviewers are generally satisfied with the cost of services.Some reviewers have praised the therapy department, nursing staff, and activities director for their professionalism, kindness, and dedication to patient care. However, others have reported issues with the facility's cleanliness, staff behavior, and treatment of patients.One reviewer mentioned that the staff was unprofessional and uncaring, and that their loved one was mistreated during their stay. Another reviewer reported that the facility was neglectful and that their family member fell four times within two weeks.Despite these concerns, some reviewers have expressed satisfaction with the center's care and services. They have praised the staff for being helpful, kind, and compassionate, and have appreciated the facility's cleanliness and organization.Overall, the Excel Care Center has a mixed reputation, with some reviewers expressing satisfaction with the care and services provided, while others have raised concerns about the facility's conditions and staff behavior. Potential clients should carefully evaluate the center's reputation and services before making a decision.One issue that stands out is the facility's treatment of patients, with some reviewers reporting neglect and mistreatment. This is a serious concern that needs to be addressed by the facility and regulatory authorities.