Tampa Bay
Exact Dentistry
17.43
17.43
Features
Wheelchair accessible entrance
Restroom
Appointments recommended
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Quality
Overall
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This location is plagued by consistent and severe problems. The employees and doctors seem to be lacking in basic professionalism and seem to be making careless and harmful mistakes. Multiple clients have reported incorrect procedures, including a case where a doctor slipped and slit a patient's throat during a procedure. Clients have also experienced long wait times and frustrating interactions with staff. One client reported being treated rudely and having their concerns dismissed by the manager. The billing department has also been reported to be unresponsive and unhelpful. The location's cleanliness and overall atmosphere seem to be subpar. The most notable issue is the lack of accountability and responsiveness from the staff and management. One client reported not receiving a return call from the practice administrator after leaving multiple messages and requests for a call back. The client also reported being unable to get help with a billing issue and having to go through multiple people to get assistance. Despite a few scattered positive experiences, these seem to be exceptions rather than the rule. The lack of response from the management and the severe issues with staff and doctors make this location a place to avoid.
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Medical Service
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