The business is a humble used car dealership that has gained a loyal customer base due to its honest and knowledgeable owner, Randy. He is described as a great guy who is quick to respond to messages and offers fair prices. The dealership is wheelchair accessible and has a variety of used goods, including cars, motorcycles, and trucks.However, there is a notable issue that has been raised by a customer, who purchased a vehicle from the dealership and later discovered that there were multiple liens on the title, which the owner seemed to downplay. This incident highlights the importance of thoroughly checking the vehicle's history before making a purchase.Overall, the dealership's strengths lie in its personalized service, fair pricing, and Randy's extensive knowledge of cars. However, customers should exercise caution and carefully review the vehicle's history before making a purchase.The location is easily accessible, with extended working hours, including weekends. The website appears to be up-to-date, but there is no additional information available.Despite the incident mentioned above, the majority of customers have had positive experiences with the dealership, praising Randy's honesty and expertise. Some customers have even reported purchasing vehicles from the dealership and being completely satisfied with their purchases.As a small business, Ex-Change Auto appears to be committed to providing personalized service and ensuring that customers have a positive experience. However, it is essential for customers to remain vigilant and conduct their own research before making a purchase.