This location has a reputation for being a trouble spot for parking. The company, Evolution Parking Systems, has received numerous complaints from customers who have been towed or had their vehicles stolen from the parking lot. The lack of clear signage and customer service has led to a lot of confusion and frustration. Many customers have reported being charged for parking, only to have their cars towed anyway. The company's app and phone number are often unresponsive, making it difficult for customers to resolve issues. There have been reports of employees being dismissive and unhelpful. One customer even reported having their wallet stolen from the valet service at Saddlebrook resort. The working hours are standard for a parking lot, but the fact that the lot is open from 7:00 AM to 12:00 AM every day may contribute to the high turnover of vehicles and the increased risk of theft. Unfortunately, the parking lot's wheelchair accessibility and credit card payment options do not make up for the company's shady business practices. It's best to avoid this location altogether and look for alternative parking options.