This business has been in operation for two decades, suggesting a strong foundation and a proven track record. The company's commitment to using top equipment further emphasizes their dedication to quality. While some clients have reported positive experiences, others have expressed disappointment with certain services, such as firewood quality. The lack of clear communication in one instance is a notable issue. Despite this, the business's overall rating and client reviews indicate a generally positive experience. A few clients have mentioned the importance of scheduling and follow-through, which may be an area for improvement. Overall, this business seems to offer a range of services with varying levels of satisfaction, but there is potential for growth in terms of consistency and communication. The most pressing issue is the experience of one client who had roots from a tree service project growing into their home, which was not properly addressed by the business. This incident has left a lasting negative impression on the client and highlights the importance of attention to detail and follow-through in customer service.