Tampa Bay
Everett Nolte - State Farm Insurance Agent
16.68
16.68
Overview
Call (813) 685-5623 for home insurance and more. Get a free home insurance quote from State Farm Agent Everett Nolte in Brandon, FL
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location seems to be well-equipped to handle various types of insurance, offering services such as home insurance, auto insurance, and financial services. The office is wheelchair accessible, making it easy for customers with mobility issues to access their services.The business operates from Monday to Friday, from 9:00 AM to 5:00 PM, and is closed on weekends. Customers have generally positive experiences with the staff, praising their professionalism, helpfulness, and attention to detail.However, there are some negative reviews mentioning issues with customer service, particularly with a staff member named Chad. Some customers have reported being treated rudely or being given unhelpful responses to their questions.The overall quality of the service seems to be inconsistent, with some customers receiving excellent care while others have had negative experiences. The pricing of the services seems to be competitive, with some customers mentioning that they received good deals or discounts.The business appears to be innovative in its approach to customer service, offering 24/7 support and access to policies online.There are some red flags regarding the business's customer service. One particularly frustrating issue was a customer who reported being dropped by the company without notice via email, only to be reactivated later without explanation. This lack of communication and follow-through is a significant concern.While the business has its strengths, including a wide range of insurance services and competitive pricing, the inconsistent quality of customer service and potential issues with staff behavior need to be addressed.
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