This business has a strong reputation among customers, with most reviews praising the quality of service and the expertise of the staff, particularly Brent. Many reviewers have reported complex issues being resolved quickly and efficiently, and have appreciated the transparency and honesty displayed by the business. Pricing is also considered to be fair and reasonable. However, one reviewer reported a negative experience, citing a lack of knowledge and honesty from the staff. Overall, the business seems to have a high level of trust and loyalty among its customers, with many reporting that they will continue to use the business for all their car repair needs.