This business location, West Central Florida Home Care, offers a wide range of services including skilled nursing, therapeutic services, and home health care. The location is wheelchair accessible, which is a significant advantage for individuals with mobility issues. However, the lack of information about pricing prevents a complete assessment of the business.Several customers have expressed satisfaction with the services provided by Etairos Health, the co-brand of this location. One customer praised their caregivers, stating that they couldn't take care of their sister without their help. Another customer shared a similar experience, expressing their gratitude for the compassionate care provided by the company.However, there are some concerns that need to be addressed. A customer reported inconsistent scheduling and communication issues, which led to conflicts and frustrated interactions. Another customer had a negative experience with a scheduler, Maria, who was described as unorganized and non-business-like. In another instance, a customer experienced a series of issues with caregivers not showing up on time, lying on their time sheets, or abruptly quitting their assignments.These issues suggest that there may be room for improvement in terms of communication, scheduling, and caregiver management. Despite these concerns, the overall rating remains relatively high, indicating that the business is still a viable option for individuals seeking home care services.A notable issue that arises from the customer feedback is the poor communication and scheduling. Several customers have experienced problems with caregivers not showing up on time or showing up late without notice, leading to frustration and conflicts with the business.