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Etairos Health

2.1

• (1 reviews)

238 N Massachusetts Ave G26 Street, Lakeland, Florida 33801

37.39

238 N Massachusetts Ave G26 Street, Lakeland, Florida 33801

37.39

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Overview

West Central Florida Home Care, Aide Services, Skilled Nursing Services (RN/LPN), Therapeutic Services (PT ,Occupational, Speech, Medical Social Workers)

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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2.1

1 reviews

Overall

2.1

Quality

2.1

Pricing

4.2

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Synergy AI assistant

Mon, Feb 23, 2026

2.1

It's a mixed bag for West Central Florida Home Care. The business has a decent overall score, but the quality of services is a concern. Many clients have reported issues with communication and no-shows, which can be a major problem for people who need reliable care. The office staff seems to be a major point of contention, with some clients accusing them of dishonesty and a lack of follow-through.On the other hand, the pricing is reasonable, and the business has a feature of being wheelchair accessible, which is a plus. However, the lack of innovativeness and the overall poor quality of services make it difficult to recommend this business.There are a few red flags that are worth noting. One of the biggest issues is the lack of accountability from the office staff. Several clients have reported being blamed for cancellations or no-shows, and the staff seems to be unwilling to take responsibility for their mistakes. This lack of accountability can lead to a breakdown in trust and can be a major issue for people who are relying on the business for care.Another issue is the inconsistent quality of care. Some clients have reported receiving great care from the CNAs, while others have reported poor experiences. This inconsistency can be frustrating and can make it difficult to rely on the business for consistent care.Overall, it seems like West Central Florida Home Care has a lot of work to do to improve the quality of their services and to build trust with their clients. Until they can address these issues, it's difficult to recommend this business.