Tampa Bay
Eswaran, Manivel K., MD
46.82
46.82
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
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This medical service location, First Physicians Group, seems to be an average provider of medical services. The quality of care is also somewhat average, with some patients expressing satisfaction with the doctor's bedside manner and knowledge, while others have had poor experiences. However, the pricing seems to be high, as one patient mentioned they had to wait four months for an appointment. The office also seems to have issues with communication and customer service, as several patients mentioned difficulty reaching the office or getting responses to their concerns. The innovativeness of the services is also unclear, as some patients felt that the doctor did not offer any new or innovative approaches to their care.
There are several issues with the office's customer service and communication, such as:
- Patients having to wait for long periods of time to get in touch with the office or get a response to their concerns.
- Patients feeling like they are being pushed to the side or ignored.
- Patients expressing frustration with the office's inability to follow through on requests or answer questions.
One issue that stands out is the office's lack of communication and responsiveness to patient concerns. This seems to be a recurring theme throughout the reviews, with several patients expressing frustration and disappointment with the office's failure to communicate effectively. This issue could be addressed by improving the office's communication systems, such as through better phone coverage or more frequent check-ins with patients.
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