Tampa Bay
Estrella Insurance
57.31
57.31
Overview
Estrella Insurance® specializes auto insurance & car insurance quotes. We have offices across the US to serve all customers. We also offer insurance for homes, boats, motorhomes, motorcycles, health, life and much more.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online appointments
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Overall
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Estrella Insurance is a reputable agency with a strong presence in the insurance market. Their auto insurance services are a major part of their business, and they seem to have a good understanding of their clients' needs. The office is wheelchair accessible, and they offer onsite services, which is convenient for customers who prefer a more personalized approach. The team is friendly and knowledgeable, with many employees receiving high praise for their professionalism and customer service. Carmen, in particular, stands out as a dedicated and helpful agent who takes the time to explain options and find the perfect policy for each client. Despite a few complaints about long wait times and a less-than-ideal experience for clients with evening appointments, Estrella Insurance seems to have a solid track record of providing quality service and competitive pricing. While some clients have reported feeling rushed during the quoting process, the overall sentiment towards the agency is overwhelmingly positive. One notable issue is the experience of a client who was unable to get a quote after 5 pm, highlighting the need for better evening coverage.
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