Tampa Bay
Estrella Insurance
17.61
17.61
Overview
Estrella Insurance® specializes auto insurance & car insurance quotes. We have offices across the US to serve all customers. We also offer insurance for homes, boats, motorhomes, motorcycles, health, life and much more.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Onsite services
Online appointments
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Overall
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This business has set a high standard for customer service. Jessica, the agent, is consistently praised for being kind, professional, and patient. Many customers appreciate the face-to-face service and the time taken to explain coverages and find the best rates for their needs. It's clear that the business values its customers and strives to provide a personalized experience.
While some customers have reported excellent service and saved money on their insurance, others have noticed that the business can be a bit more accommodating. A few customers have mentioned that they had to wait a bit to get an appointment or that the business wasn't open on Sundays.
Overall, the business has a strong reputation and is well-regarded by its customers. However, there's room for improvement in terms of accommodating customers with non-traditional schedules.
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