This spa has a wide range of services, including massages, facials, and hair removal. The location is in South Tampa, Florida, and the business hours are Monday to Friday from 9am to 9pm and Saturday from 9am to 9pm. Sunday hours are from 10am to 6pm.
The spa has received mostly positive reviews from clients, with some reviewers praising the friendly and welcoming staff, clean and relaxing atmosphere, and excellent services. Many reviewers have recommended specific massage therapists, such as Tori, Camille, and Nedim, who are known for their expertise and ability to customize treatments.
However, there are some negative reviews that highlight issues with customer service, including a review from a client who experienced a system error that resulted in their massage appointment being cancelled without notice, and another review from a client who felt rushed during their facial and didn't receive the level of service they expected.
Some reviewers have also noted that the prices are reasonable, especially considering the quality of services and expertise of the therapists. The spa offers various packages and promotions, which can be found on their website or social media.
One of the standout features of this spa is its commitment to using high-quality products and treatments, such as the HOCATT machine, which is a high-tech wellness treatment that combines ozone therapy, infrared heat, steam, and other elements to provide a holistic treatment experience.
Overall, this spa seems to offer a wide range of services and treatments, with a focus on providing a relaxing and rejuvenating experience for clients. However, there are some issues with customer service that need to be addressed.
The spa's rating of 4.5 on third-party rating platforms suggests that it has a strong reputation and is a popular choice among clients. However, the negative reviews suggest that there is room for improvement, particularly in terms of customer service and attention to detail.
The spa's ability to innovate and stay up-to-date with the latest treatments and technologies is a strength, with the HOCATT machine being a notable example. However, some reviewers have noted that the prices are not always clearly advertised, which can be a source of confusion for clients.
Overall, this spa seems to offer a unique and relaxing experience for clients, with a focus on providing high-quality services and treatments. However, there are some issues with customer service that need to be addressed in order to provide the best possible experience for clients.