Tampa Bay
Esmeralda Young, APRN
6.07
6.07
Overview
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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This medical office has a well-organized space with wheelchair-accessible parking and entrance, making it easily accessible for patients with mobility issues. The office staff is friendly and welcoming, with the nurses and medical assistants being very kind and attentive.
The clinician, Esmeralda Young, is experienced and knowledgeable in her field, with a calm and composed demeanor that puts patients at ease. She takes the time to listen to patients' concerns and explains their medical issues clearly. Many patients have reported having a great experience with her and have expressed their satisfaction with the care they received.
However, there are some concerns that have been raised by patients, particularly regarding the clinician's bedside manner and communication style. Some patients have felt disrespected or not listened to, and have been given diagnoses or treatments that they did not agree with. One patient even had to advocate for themselves to receive a necessary blood test, and had to deal with a delayed prescription refill.
Despite these issues, the office has a strong reputation for providing good medical care, and many patients have expressed their appreciation for the convenience of online appointment scheduling and the availability of test results through the patient portal. However, the office's inconsistent quality of care and lack of attention to patients' concerns are areas that need to be improved.
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