Tampa Bay
Esaam E. Ismail, OD
51.14
51.14
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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This medical service location, specializing in ophthalmology and optometry, seems to offer a good experience for its clients. The building is located in a central area, and the staff is friendly and accommodating. Dr. Esaam E. Ismail, OD, is a skilled and professional optometrist who takes the time to explain his findings and make necessary adjustments. The office has made efforts to accommodate patients with disabilities, including a wheelchair-accessible restroom, parking lot, and entrance.However, there are some issues that need to be addressed. One notable concern is the inconsistent scheduling and prioritization of patients. In the past, some clients have reported waiting for extended periods of time, even when they had scheduled appointments, while others with later appointments were seen first.Additionally, the office has received some criticism for its handling of patient confidentiality. In one instance, a doctor was overheard discussing a patient's personal health information in the lobby area, which was perceived as unprofessional.Despite these concerns, many clients have expressed their satisfaction with the service they received. They appreciate the doctor's humor and ability to make complex information easy to understand. The office staff is also praised for being personable and helpful.It's worth noting that the office has made efforts to accommodate patients with disabilities, which is commendable. However, more attention needs to be paid to ensuring that all clients, regardless of their schedule or needs, receive the respect and attention they deserve.
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