The Emerson Straw team provides an excellent personal injury lawyer experience. They have an experienced and knowledgeable staff who are passionate about delivering high-quality services to their clients. Taylor and the team were described as "wonderful to work with," "very professional," and "friendly and compassionate." The attorneys were praised for being "aggressive" and "knowledgable" in getting the job done. One client mentioned that Taylor was "extremely helpful" and made the experience "seamless from start to finish." Many clients appreciated the staff's kindness and understanding, with one client mentioning that the staff was "so reassuring and understanding to my child." The team's ability to communicate effectively and keep clients informed was also highlighted. The office is described as being wheelchair accessible, LGBTQ+ friendly, and with a comfortable and welcoming atmosphere. The location is easily accessible, with a parking lot and entrance that is suitable for those with mobility issues. The staff is available for online appointments and offers onsite services, making it convenient for clients to access their services. While the office has received many positive reviews, there is one notable mention of a lack of availability during regular business hours, with one client mentioning that they were able to reach the office 24/7.