Based on the reviews and ratings, it seems that this endodontic practice has a very high level of quality and pricing is not a concern for most patients. The innovativeness of the practice is also well-regarded, as they seem to be up-to-date with the latest technology and techniques. However, there is one issue that has been mentioned by a patient, which is a hostile receptionist who was unhelpful and unprofessional. This suggests that the practice may have some room for improvement in terms of customer service. Despite this, the overall experience for most patients seems to be very positive, with many praising the doctor's bedside manner, the staff's friendliness, and the smoothness of the procedure. Patients have also appreciated the fact that the practice is thorough and takes the time to explain everything to them. Overall, it seems that this practice is a great option for patients who need endodontic care, but may want to consider addressing the customer service issue to improve their experience.