Tampa Bay
Erika James
20.76
20.76
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Pediatric care
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Quality
Overall
Pricing
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This medical service and pediatric dentist location has received mixed reviews. On the positive side, the staff is described as friendly, patient, and caring. The dentists, Dr. Pettinato and Dr. Frank Pettinato, are highly praised for their ability to make children feel at ease. The office is clean and well-organized, with amenities such as a wheelchair-accessible restroom and parking lot. The location also accepts various payment methods, including NFC mobile payments, debit cards, and credit cards.However, there are several negative aspects to consider. Some reviewers have experienced issues with appointment scheduling and cancellations, with some appointments being canceled at the last minute or rescheduled multiple times. There have also been complaints about the office's handling of billing and insurance claims, with some patients receiving unexpected charges or being asked to pay for services that were supposed to be covered by their insurance.Furthermore, some reviewers have expressed frustration with the office's communication style, with some staff members coming across as unfriendly or dismissive. One reviewer even reported being belittled by the dentist, which is a serious issue.Additionally, some reviewers have noted that the office's equipment and technology may be outdated, which could impact the quality of care. One reviewer reported that their child's x-rays were unusable and needed to be retaken.Overall, while this location has its strengths, it also has some significant weaknesses. Patients should be aware of these potential issues before visiting this location.One notable issue is the inconsistent and sometimes poor communication with patients, which can lead to frustration and mistrust.
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