The staff at this medical facility was very caring and attentive, making patients feel comfortable and at ease. However, there was an issue with scheduling a video appointment being rescheduled without proper notice, which caused inconvenience and frustration for a patient. The doctor and staff were very good and responsive to the patient's needs in most cases, but there was a lack of communication and responsiveness in one instance, which was disappointing. Despite this, the majority of patients had a very positive experience with Dr. Erica Stockwell and her team, praising their professionalism, kindness, and exceptional care. Overall, the facility has a good reputation and provides quality medical services, but there is room for improvement in terms of communication and responsiveness. The facility is easily accessible, with a wheelchair-accessible entrance, parking lot, and restroom. Payments can be made using NFC mobile payments, debit cards, and credit cards.