Tampa Bay
ER at HCA Florida Largo West Hospital
17.37
17.37
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HCA Florida Healthcare's network of 50 hospitals is recognized as one of the largest health systems in Florida with a mission to deliver high-quality healthcare.
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The location is a medical center with a 24/7 emergency room, offering a range of services including medical office visits, emergency care, and other medical services. The address is Building 2025, Indian Rocks Rd Road, Largo City. The contact information includes a phone number and a website link.One of the clients praised the staff for being "wonderful and the Dr was kind and helpful." They were satisfied with the care they received. On the other hand, several clients reported issues with the quality of care, including long wait times, poor communication, and inadequate attention to their needs.There was one instance where a client reported being treated poorly by the staff, including being dismissed and neglected. They also reported being transferred to another hospital without their consent, which added to their distress.Another client reported feeling anxious and overwhelmed due to the poor conditions of the hospital, including dirty and disrepair facilities. They also reported being treated poorly by the staff until they realized they had insurance.A client also reported an issue with the used stuffed animal given to their child by a nurse, which added to their dissatisfaction with the care they received.Despite the issues reported, some clients were satisfied with the care they received and praised the staff for being kind and compassionate. The medical center has a 24/7 emergency room, which is a convenient option for those in need of immediate medical attention.However, the overall experience for many clients was disappointing, and several reported issues with the quality of care and the attitude of the staff. This suggests that the medical center needs to improve its services to meet the needs of its clients.It's worth noting that one of the clients reported an instance of negligence, where a nurse was watching football instead of monitoring the security cameras for the ER psych unit. This is a serious issue that requires immediate attention and correction.The medical center has a patient concern line that clients can contact to report their concerns and receive a response. However, it appears that not all clients received a satisfactory response to their concerns, which adds to their dissatisfaction.Overall, the medical center has both positive and negative aspects, and it needs to address the issues reported by clients to improve its services and meet the needs of its clients.
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