This company has received numerous glowing reviews for their appliance repair services. Most customers have praised their technicians for being knowledgeable, professional, and courteous, with some even mentioning that they have used the company multiple times and have always been satisfied with the service. The company's communication is also highly praised, with many customers appreciating the clear and timely updates they receive from the technicians. A few customers have mentioned that the company's pricing is a bit high, but overall, the majority of customers feel that the quality of service and expertise provided justifies the cost. One customer did mention that they were able to replace the sensor themselves and save money, but this was an exception rather than the rule. The company's innovativeness is also noteworthy, with some customers mentioning that the technicians were able to come up with creative solutions to their appliance problems. However, some customers have expressed disappointment with the company's ability to source certain parts, which has resulted in delays in the repair process. Overall, this company appears to be a reliable and trustworthy option for appliance repair, with a strong focus on customer service and quality workmanship. While there may be some minor areas for improvement, the company's commitment to excellence is evident in the high level of satisfaction expressed by most customers.