Tampa Bay
Equitus AI
10.61
10.61
Overview
Social Media Analytics, Concierge Services
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as veteran-owned
Identifies as veteran-owned
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This business seems to be a hidden gem, especially for those looking for expert social media analytics and concierge services. The team here is highly rated, with many customers praising their professionalism and expertise. One customer mentioned that the company solves real-world problems with data, which is impressive.However, it's worth noting that not all interactions are positive. There have been instances where customers felt unwelcome due to the business's secure research facility nature, which may be a concern for those who are not aware of this policy.The business's commitment to being veteran-owned is commendable, and their accessibility features are a plus. The wheelchair-accessible parking lot and entrance make it easier for people with disabilities to visit the location.The working hours are standard, with the business being open from Monday to Friday. However, it's closed on weekends, which might not be ideal for those who need services on those days.One major issue that stands out is the occasional rudeness of the staff, as mentioned by one customer. While this might not be a widespread problem, it's something that the business could work on to improve overall customer satisfaction.Overall, Equitus US seems to be a reliable and innovative business, especially for those in the tech and software industries. With some minor adjustments to customer service, they could reach an even higher level of excellence.
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