The location offers a wide range of commercial trucks and vans, including box trucks, for rent. The staff is knowledgeable and helpful, with several employees receiving praise for their excellent customer service. However, there is an issue with the phone system, which can lead to frustrating experiences with hold times and hang-ups.Some customers have reported difficulty in reaching the staff, with multiple attempts required to get through to someone. This can be particularly frustrating for those with limited time or who are trying to complete a task. One customer reported a two-hour delay due to the phone system issues.On the other hand, the staff is praised for their professionalism, friendliness, and willingness to go above and beyond to help customers. Several employees, including Ethan and Joshua, have received multiple positive reviews for their excellent service.The location has a wheelchair-accessible parking lot and entrance, making it a convenient option for customers with mobility issues. The on-site parking is also a plus for those who need to store their own vehicles while renting a truck.Overall, the location is a good option for those looking for a wide range of trucks and vans, but be prepared for potential issues with the phone system.