Tampa Bay
Enterprise Rent-A-Car
60.00
60.00
Overview
Enjoy easy booking with thousands of airport and city locations near you. Lock in great rates when you book a rental car with Enterprise.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Active military discounts
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Pricing
Overall
Quality
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This location has its downsides, as many customers have reported issues with the customer service. They have experienced long wait times, unavailability of staff, and even cancellation of their reservations due to the staff's failure to call or text them in a timely manner. Some customers have also reported that the staff is not present when they arrive, which can be frustrating. However, a few customers have had a positive experience with the staff, such as Jamauri, who was described as professional, attentive, and expeditious. The prices at this location seem to be reasonable, with one customer reporting that it was cheaper to rent a car without a reservation. The accessibility of this location is a plus, as it is located inside the hotel and has wheelchair accessible parking and entrance. Despite its flaws, this location still has some redeeming qualities, such as its convenient location and reasonable prices. However, it seems that the quality of service is inconsistent, which is a major concern. One significant issue is the inconsistent availability of staff, which can be frustrating for customers who arrive during off-peak hours. This has led to some customers experiencing long wait times or even canceling their reservations. It would be beneficial for the location to have a more reliable staffing system to ensure that customers receive the service they expect.
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