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Enterprise Rent-A-Car

4.2

• (1 reviews)

938 Havendale NW Boulevard, Winter Haven, Florida 33881

50.66

938 Havendale NW Boulevard, Winter Haven, Florida 33881

50.66

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Overview

Enjoy easy booking with thousands of airport and city locations near you. Lock in great rates when you book a rental car with Enterprise.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Active military discounts

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Reviews

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4.2

1 reviews

Innovativeness

4.5

Pricing

5.0

Overall

4.2

Quality

3.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

Based on the information gathered, it seems that the business location has some room for improvement. The overall score is a 4.2 out of 5, which indicates a decent level of quality, but not exceptional. The quality score is a 3.1 out of 5, which suggests that the business may have some issues with providing high-quality services or products. On the other hand, the pricing score is a 5 out of 5, which indicates that the business is very competitive in terms of pricing. The innovativeness score is a 4.5 out of 5, which suggests that the business is innovative and forward-thinking. The general review of the business location reveals that some customers have had positive experiences with the staff, particularly with employees like Kevin, Jose, and Jesus, who were friendly, professional, and went above and beyond to assist them. However, there are also some negative comments from customers who had issues with the business, such as being lied to, feeling discriminated against, and experiencing poor customer service. Some customers also reported issues with the availability of vehicles, with some locations claiming to have cars available when they did not. There is also a comment about the business having a "global shut down" that prevented customers from picking up their rentals. One of the main issues that seems to be a problem for this business is the quality of customer service. Several customers have reported feeling lied to, being treated rudely, and experiencing poor communication. This suggests that the business may need to work on improving its customer service skills and training its employees to be more empathetic and responsive to customers' needs. Overall, while the business has some strengths, such as its competitive pricing and innovative approach, it also has some significant weaknesses that need to be addressed in order to improve customer satisfaction and loyalty.