This car rental location has mixed reviews from customers. The average rating is around 4.1 out of 5, which is a decent score. However, there are some issues that customers have experienced, such as renting a car that is not as promised or having to deal with unhelpful staff.The quality of the rental cars seems to be an issue, as some customers have reported receiving cars that are not in good condition. On the other hand, the pricing seems to be reasonable, with many customers appreciating the affordable rates.In terms of innovativeness, this location seems to be doing a decent job in keeping up with the latest trends. They offer mobile payments and have a wheelchair-accessible entrance, which is a plus.However, there is one major issue that stands out: consistency. Some customers have reported having a terrible experience, while others have had a great one. This inconsistency is a major concern and needs to be addressed.To improve, this location could focus on training their staff to provide better customer service and ensure that the rental cars are in good condition. They could also work on communicating more clearly with customers about the availability of cars and prices.Overall, this car rental location has potential, but it needs to work on consistency and customer service to live up to its full potential.